Right of Withdrawal / Model Withdrawal Form

Right of withdrawal 



Right of withdrawal

As a consumer within the meaning of §13 BGB you have the right to revoke this contract within fourteen days without stating reasons. The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier designated by you have taken possession of the goods. In order to exercise your right of withdrawal, you must inform us, Casalanas, Manjari Khetan, Dammer Str. 63b, 41066 Mönchengladbach, Deutschland, telephone +49(0)2161-302307, e-mail mail@casalanas.de, of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). You can use the attached sample revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period. Excluded from the right of revocation are contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery (§312g para. 2 sentence 1 no. 3 BGB new version) as well as contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Consequences of withdrawal

If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier. You shall return or deliver the Goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

withdrawal form

In Annex 2 to Article 246a § 1 paragraph 2 sentence 1 number 1 and § 2 paragraph 2 number 2 EGBGB, the legislator provides the following model revocation form:

Model withdrawal form

If you want to cancel the contract, please fill out this form and send it back to us:

Casalanas, Manjari Khetan, Dammer Str. 63b, 41066 Mönchengladbach, Germany.

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods(*) / the provision of the following services(*):

___________________________________________________

___________________________________________________

___________________________________________________

___________________________________________________

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ordered on(*) / received on(*):

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Name(s) of consumer(s):

___________________________________________________

Address of consumer(s):

___________________________________________________

___________________________________________________

___________________________________________________

Signature of the consumer(s) (only for paper communication):

___________________________________________________

Date

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(*) = Delete as applicable.

As an alternative to this form, which we must make available to you, you can also cancel the contract by telephone +49(0)2161-302307 or e-mail to mail@casalanas.de. We generally recommend that you contact us by telephone or e-mail before returning the goods in order to discuss details of the return in advance and to avoid problems.